Say This, Not That: How to Build Trust and Motivate Others with the Right Choice of Wordsby Dave Durand |
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Detailed Personal Development Book Information
- Title:
Say This, Not That: How to Build Trust and Motivate Others with the Right Choice of Words
- Reading Level: Paperback
- Binding: Paperback
- No. of Pages: 112
- Language:
- Publisher: The Crossroad Publishing Company
- Pub. Date:
- ISBN: 0824526252
- Product Size (W x H x L) inches: 5.3 x 0.4 x 8.1
- Shipping Weight: 0.35
- Average Customer Review:
See Customer Reviews - Amazon Sales Rank: 91500
Say This, Not That: How to Build Trust and Motivate Others with the Right Choice of Words Review
Source: Product DescriptionSo often, saying (or not saying) the right word can transform a situation, and this empowering resource aims to give speakers the life-changing secrets of effective communication. Drawing from his experiences training more than 100,000 managers, Dave Durand offers specific, detailed suggestions for what to say in a variety of everyday situations, as well as surprising information about the hidden meanings that makes some key words so powerful in conversations. Using simple, proven techniques, this resource covers important subjects such as building trust, inspiring others, correcting behaviors, raising standards, holding someone accountable, making first impressions, apologizing, encouraging open communication, reporting bad news, and making a point amidst adversity.
Say This, Not That: How to Build Trust and Motivate Others with the Right Choice of Words Customer Reviews
Number of reviews: Average Rating:Full Amazon Customer Reviews